These terms of use apply to all users of the following websites:
Superfarm (http://www.superfarm.com.hk);
(Hereinafter referred to as “this website”) is operated by SUPER FARM (hereinafter referred to as “the company” and “us”).

Your use of this website is governed by the following terms and conditions of use (“Terms of Use”). Before you use this website, please read the following terms carefully. Your use of this website or any part of this website means that you have read these terms of use and agree to be bound by them.

1. Changes to terms and conditions

1.1 The company reserves the right to make amendments to these terms of use from time to time at its absolute discretion. Customers and visitors of this website must read these terms of use regularly to get the details of the latest version. By logging in and using this website, you agree to be subject to the latest version of these terms of use.

2. Governing language

2.1 If there is any ambiguity between the Chinese and English versions of these terms, the English version shall prevail.

3. Applicable law

3.1 These terms of use are governed by the laws of the Hong Kong Special Administrative Region. For disputes arising from or related to these terms of use, you and SUPER FARM agree to accept the exclusive jurisdiction of the Hong Kong courts.

4. Personal information and privacy

4.1 The company values ​​the privacy of visitors to this website. Unless otherwise specified, all personal data collected by us will be processed in strict accordance with the company’s privacy policy. Personal data will only be used for SUPER FARM marketing and promotional activities. The company will not give any third party any other purposes.

4.2 The company may ask you to provide personal information. Refusal to provide such information may prevent you from accessing certain parts of this website, or may result in our company being unable to process any of your applications or requests, or unable to provide you with any products or services. This website only provides personnel over 18 years old.

5. Online Shopping Rules

The number of items listed on this website is limited, while stocks last.

The picture is for reference only.

There are no refunds or exchanges for sold products.

If you find any damage to the goods, please call +8522154 0397 or WhatsApp to 6633 8638 within 2 days to notify SUPER FARM customer service specialists, SUPER FARM products in the original packaging, SUPER FARM can arrange replacement of the goods, please keep the relevant receipt for replacement use.
SUPER FARM reserves the right to amend relevant terms and conditions. In case of any dispute, the final decision of SUPER FARM shall prevail.

If you have any enquiries about online ordering and delivery services, please call the customer service hotline +852 2154 0397 or WhatsApp to 6633 8638 or email to cs@superfarm.com.hk (Service hours: Monday to Friday 9 am to 5 pm, public holidays except)

In case of any disputes, SUPER FARM reserves the right of final decision.