You may enjoy free delivery service for any purchase frozen or chilled product of HK$600 or above (after discount applied).

Pick up Instructions

All orders are to be picked up at:

1/F, Blue Box Factory Building, 25 Hing Wo Street, Tin Wan.

Pick up location is on the first floor (Open level, the pick up location is accessible from the side of the building).

Driving:

  • Access is available via Tin Wan Close. Drive to the end of the road (Past the Recycle Centre).
  • Parking is available at the end of Tin Wan Close.

Public Transport / Walk

  • Access to the building can be either through walking to the end of Tin Wan Close and then turning left at the end of the road.
  • Or walking up Hing Wo Street into the Blue Box Factory premises the turning right once you past the gate and walking up to our warehouse entrance.

For detailed information on how to pick up please click below:

PICK UP INSTRUCTIONS PDF

Pick ups will still require a 48 hour turn around and will be available on your selected delivery date. For urgent delivery, please contact us.

Order cut-off time: Monday to Friday 3pm, for delivery 2 days later.

Delivery service process

Delivery time: Monday to Saturdays 9:00am – 6:00pm

See below for delivery schedule by district:

Additional fee of HK$100 will be added for deliveries to outer Islands (Discovery Bay, Ma Wan..)

If you have a preferred specific time for delivery, you can put it in the remark section when you check out, or simply contact our Customer Service via Whatsapp, we will try to match your preference subject to our arrangement of the day.

Weather Delays

In case red rain, black rain or typhoon 8 has been hoisted, all SUPER FARM’s delivery and customer services will be put on hold. This means your order may be delayed and rescheduled.

If the delivery of your order is affected, please log in to your SUPER FARM account or check our Facebook page for details on the latest order/delivery arrangements.

The actual delivery date and time affected by the above weather conditions depends on different factors such as delivery address, order quantity, and manpower arrangement. Please visit our Facebook page, or log in to your SUPER FARM account for more information.